IT Service Management : Support for your ITSM Foundation exam
3 New edition
Book Details
Format
Paperback / Softback
ISBN-10
1780173180
ISBN-13
9781780173184
Edition
3 New edition
Publisher
BCS Learning & Development Limited
Imprint
BCS, The Chartered Institute for IT
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Mar 21st, 2016
Print length
226 Pages
Weight
406 grams
Dimensions
17.30 x 24.60 x 1.30 cms
Ksh 6,300.00
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Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM foundation exam.
Whether you''re preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.
Get IT Service Management by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by BCS Learning & Development Limited and it has pages.
