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Knowledge Management and Quality Management in Reshaping Library and Information Services
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Knowledge Management and Quality Management in Reshaping Library and Information Services : A Synergistic Approach

Book Details

Format Hardback or Cased Book
ISBN-10 3032117852
ISBN-13 9783032117854
Publisher Springer Nature Switzerland AG
Imprint Palgrave Macmillan
Country of Manufacture GB
Country of Publication GB
Publication Date May 22nd, 2026
Print length 327 Pages
Ksh 19,800.00
Werezi Extended Catalogue 0 in stock

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Combining conceptual analysis with practical perspectives and designed for librarians, information professionals, and Library and Information Science students, as well as for practitioners in quality and knowledge management, this book highlights how libraries can evolve as dynamic, knowledge-driven institutions in the digital era.
This book offers an original and research-informed examination of how Quality Management and Knowledge Management can be effectively integrated to enhance the performance and strategic development of libraries and information services. Focusing on academic, research, school, and public libraries, it explores how these managerial approaches intersect to improve service quality, user engagement, and knowledge sharing. Combining conceptual analysis with practical perspectives and designed for librarians, information professionals, and Library and Information Science students, as well as for practitioners in quality and knowledge management, this book highlights how libraries can evolve as dynamic, knowledge-driven institutions in the digital era.

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