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Making Work Visible

By: Margaret H. Szymanski (Author) , Jack Whalen (Author)

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Ksh 15,600.00

Format: Hardback or Cased Book

ISBN-13: 9780521190725

Publisher: Cambridge University Press

Publication Date: Mar 31st, 2011

Weight: 670 grams

Dimension: 23.50 x 16.00 x 2.40 cms

Category: Social research & statistics

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In the 1970s, Xerox pioneered the involvement of social science researchers in technology design and developing better ways of working. This edited volume is an overview of Xerox's social science tradition. Detailed case studies in retail, production, office and home settings show how the client engagement was conducted over time.

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