Managing America''s Small Communities : People, Politics, and Performance
Book Details
Format
Paperback / Softback
ISBN-10
0742543390
ISBN-13
9780742543393
Publisher
Bloomsbury Publishing Plc
Imprint
Rowman & Littlefield
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Aug 25th, 2005
Print length
192 Pages
Weight
290 grams
Dimensions
22.60 x 14.80 x 1.40 cms
Ksh 7,700.00
Manufactured on Demand
0 in stock
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Quality
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In their book, Managing America''s Small Communities, David Folz and P. Edward French examine the relevant trends, executive behavior, service quality, and service performance measurement in small communities. The theme is the value added to small communities that evidence professionalism in administration. Professional managers base service strategies on needs rather than demands, emphasize long-term community interests, promote equality, and advance citizen participation. The findings show that city managers are more extensively engaged than mayors in governmental process decisions and help to advance the level of service quality in small communities.
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