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Managing, Controlling, and Improving Quality

By: Douglas C. (Arizona State University) Montgomery (Author) , USA) Jennings Cheryl L. (Bank of America (Author) , Michele E. (Arizona State University) Pfund (Author)

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Ksh 39,950.00

Format: Hardback or Cased Book

ISBN-13: 9780471697916

Publisher: John Wiley & Sons Inc

Publication Date: Apr 29th, 2010

Weight: 1054 grams

Dimension: 26.20 x 21.10 x 2.30 cms

Category: Quality Assurance & Total Quality Management

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This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an important role in solving these problems.

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