Managing Multi-Dimensional Complexities in Organizations : From Problem-Solving to System-Optimization with the Dimensions Surfacing Heuristics

Presenting a novel Systems Thinking methodology, this book serves as an essential guide to all those researching and practicing in a management, decision-making or supervisory position who are facing multi-dimensional complex problems.

The author presents critical systems thinking methods to address multi-dimensional complexities and deal with instability, uncertainty and disruption. Complexities and perspectives are explained in simple terms to better understand the variety of influential factors of a complex situation, and meaningful insights into open dynamic systems, their characteristics, purpose and connections within the Eco-system, as well as thought-provoking behavioral ‘laws’ of systems, are presented. The author’s own tool “Dimensions Surfacing Heuristics” reveals and concurrently addresses the multiple dimensions of complex issues and paves the way to model its ideal state during system-optimization.

The book is about seeing and understanding organizations as purposeful systems, and about how to manage and optimize them. It will appeal to a scholarly audience across systems thinking, organizational studies and management science as well as astute practitioners.