Mapping Experiences : A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
Book Details
Format
Paperback / Softback
ISBN-10
1492076635
ISBN-13
9781492076636
Publisher
O'Reilly Media
Imprint
O'Reilly Media
Country of Manufacture
US
Country of Publication
GB
Publication Date
Nov 30th, 2020
Print length
400 Pages
Weight
698 grams
Dimensions
23.30 x 18.70 x 2.50 cms
Product Classification:
User interface design & usability
Ksh 8,100.00
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This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions.
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