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Mass Career Customization

By: Cathleen Benko (Author) , Anne Weisberg (Author)

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Ksh 5,050.00

Format: Hardback or Cased Book

ISBN-13: 9781422110331

Publisher: Harvard Business Review Press

Publication Date: Aug 20th, 2007

Weight: 550 grams

Dimension: 24.20 x 16.40 x 2.40 cms

Category: Personnel & human resources management

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Far-reaching changes in attitudes and family structures have been redefining the workforce over the years - yet the workplace has remained much the same. During this time, many companies have learned that personalising the customer experience is good for business. The authors argue to extend this concept to the workplace.

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