Maximizing Call Center Performance : 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction
Book Details
Format
Hardback or Cased Book
ISBN-10
1138412341
ISBN-13
9781138412347
Publisher
Taylor & Francis Ltd
Imprint
CRC Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jul 27th, 2017
Print length
137 Pages
Weight
453 grams
Product Classification:
Business & managementInformation technology: general issuesNetwork managementComputer science
Ksh 33,300.00
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Ever wish you could find out how North America''s biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h
This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.
Get Maximizing Call Center Performance by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages.
