Modern Industrial Services : A Cookbook for Design, Delivery, and Management
2022 ed.
Book Details
Format
Paperback / Softback
Book Series
Springer Texts in Business and Economics
ISBN-10
3030805131
ISBN-13
9783030805135
Edition
2022 ed.
Publisher
Springer Nature Switzerland AG
Imprint
Springer Nature Switzerland AG
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Sep 5th, 2022
Print length
202 Pages
Ksh 6,300.00
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This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms.
1. Understanding the Barriers That Slow Firms Shifting from Products to Services.- 2. Overcoming the Barriers to Service Excellence.- 3. Methods and Tools for Overcoming the Barriers to Servitization and Service Excellence.
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