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Municipal Benchmarks
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Municipal Benchmarks : Assessing Local Performance and Establishing Community Standards

2 Revised edition

Book Details

Format Hardback or Cased Book
ISBN-10 0761920781
ISBN-13 9780761920786
Edition 2 Revised edition
Publisher SAGE Publications Inc
Imprint SAGE Publications Inc
Country of Manufacture GB
Country of Publication GB
Publication Date Mar 27th, 2001
Print length 512 Pages
Weight 1,020 grams
Ksh 38,150.00
Manufactured on Demand 0 in stock

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This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.

The new edition of this practical reference book gives municipal officials and citizens the benchmarking tools needed to assess and establish community standards for their operations and delivery of services.

New to this edition:

-Updated charts and data throughout

-New chapters "Management Services," "Parking Services," "Risk Management," "Social Services," "Streets, Sidewalks, and Storm Drainage," Water and Sewer Services," "Fleet Maintenance," "Gas and Electric Services"

-Expanded coverage including newly adopted performance targets and updated standards for emergency response times for fire, police, and emergency medical service.


Get Municipal Benchmarks by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by SAGE Publications Inc and it has pages.

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