Organisational Behaviour in Health Care : The Research Agenda

This book brings together a variety of the best papers from an international research symposium on organisational behaviour in healthcare. Also including chapters from Australia, Canada and Europe, it is consciously international in perspective and aims to relate the public sector agenda as a comparator for developments in the US.

Foreword; R.Stewart Introduction; A.Mark & S.Dopson Managing, Organising and Performing in Healthcare: What Do We Know and How Can We Learn?; S.Dawson Organisational Development: from a Reactive to a Proactive Process; P.Spurgeon Methodology & Marketing: Making Organisational Behaviour Research Irresistible in Health Care; E.Peck & J.Secker The Consumers'' Role in Coordination: Making Sense of the Transitions in Health Care; A.Harrison, A.Pablo & M.Verhoef Professional Control Issues Between Medicine and Nursing in Primary Care; L.Ashburner & K.Birch Enabling Leaders to Change: Interventions with Established GP Principals Through a Mid Career Break Scheme; V.Morley, N.Speigal, F.Majid & P.Laurence Medical Managers: Puppetmasters or Puppets?: Sources of Power and Influence in Clinical Directorates; L.McKee, G.Marnoch & N.Dinnie Variations on a Theme: Clinicians in Management in England and the Netherlands; B.N.Ong & R.Schepers Leadership in the NHS: What are the Competences and Qualities Needed and How Can They Be Developed?; B.A.Metcalfe The Influence of Middle Management upon Emergent Strategy: the Case for More Micro Empirical Studies; G.Currie MAPS for PAMS: Managerial and Professional Solutions for Professions Allied to Medicine; A.Mark Evidence into Practice?: an Exploratory Analysis of the Interpretation of Evidence; L.Fitzgerald, E.Ferlie, M.Wood & C.Hawkins Value Critical Analysis and Actor Network Theory: Two Perspectives on Collaboration in the Name of Health; S.Cropper Organising for Incompatible Priorities; F.Blackler, A.Kennedy & M.Reed Evaluating Interventions to Health Organisation; J.Ovretveit Conclusion; A.Mark & S.Dopson Index