Organizational Change for the Human Services

Organizational Change for the Human Services is designed for managers and other leaders in human service organizations (HSOs) and students in graduate programs in social work, nonprofit management, public administration, and human resource management. It covers evidence-based principles for planning and implementing organizational change initiatives in areas such as implementing evidence-based practices; new or improved information systems; diversity, equity, and inclusion initiatives; and organizational restructuring. Details are provided on many change methods from team building, employee surveys, use of consultants, intrapraneurship, and continuous quality improvement to change processes specifically for HSOs such as capacity building, implementation science, staff-initiated organizational change, and cutback management.

Human service organizations (HSOs) are faced with challenges and opportunities ranging from improving effectiveness and efficiency to advancing diversity, equity, and inclusion. However, organizational change can be a difficult process and does not occur without a catalyst. Organizational Change for the Human Services presents an evidence-based conceptual framework for planning and implementing change within HSOs.This book outlines the process for organizational change from identifying a problem to following a strategy for success. Thomas Packard presents discussions on various methods such as team building, employee surveys, cultural change, organization redesign, and intrapraneurship. Case examples demonstrate how individuals can put theory into practice within their organizations. Written for current and future HSO leaders, this book delves into the tactics and change methods that will help guide individuals to enact change within their organizations. Packard has created an invaluable resource for HSO leaders who aspire to provide the best services and care for the clients and communities they serve.