Output to Outcome : An Operating Model for the Age of AI
by
Mik Kersten
Book Details
Format
Paperback / Softback
ISBN-10
1966280238
ISBN-13
9781966280231
Publisher
IT Revolution
Imprint
IT Revolution
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jul 14th, 2026
Weight
444 grams
Dimensions
22.80 x 15.20 x 2.20 cms
Ksh 5,050.00
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Quality
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In the Age of AI, the constraint has shifted from producing outputs to delivering outcomes.
As AI automates knowledge work at unprecedented scale, most organizations remain trapped measuring the wrong thingslines of code, features delivered, and other outputs that AI can now produce almost for free. The real constraint has shifted to organizational structure and the ability to turn strategy into measurable business outcomes.
Dr. Mik Kerstenbestselling author of Project to Product, creator of the Flow Framework, and independent technology strategist and researcherreveals why AI productivity gains are failing to materialize for most companies and provides a comprehensive operating model to unlock AI's transformative potential. Drawing on data from over 8,000 value streams, Kersten shows that success in the Age of AI depends entirely on how effectively organizations can connect inputs to outcomes through continuous feedback loops.
The book introduces the Product Operating Model built around the Outcome Loop that connects strategy to results, the Outcome Tree that scales this approach across organizations, and seven critical shifts including moving from functional silos to flow-optimized value streams, from vanity metrics to meaningful measurement, and from chaotic structures to unified planning cadences.
With detailed implementation guidance including Flow Metrics, Outcome Roadmaps, and practical tools for restructuring organizations into modular value streams with clear ownership, Output to Outcome provides both the strategic framework and tactical playbook executives and technology leaders need to transform their organizations from output factories into outcome enginesbefore their competitors do.
As AI automates knowledge work at unprecedented scale, most organizations remain trapped measuring the wrong thingslines of code, features delivered, and other outputs that AI can now produce almost for free. The real constraint has shifted to organizational structure and the ability to turn strategy into measurable business outcomes.
Dr. Mik Kerstenbestselling author of Project to Product, creator of the Flow Framework, and independent technology strategist and researcherreveals why AI productivity gains are failing to materialize for most companies and provides a comprehensive operating model to unlock AI's transformative potential. Drawing on data from over 8,000 value streams, Kersten shows that success in the Age of AI depends entirely on how effectively organizations can connect inputs to outcomes through continuous feedback loops.
The book introduces the Product Operating Model built around the Outcome Loop that connects strategy to results, the Outcome Tree that scales this approach across organizations, and seven critical shifts including moving from functional silos to flow-optimized value streams, from vanity metrics to meaningful measurement, and from chaotic structures to unified planning cadences.
With detailed implementation guidance including Flow Metrics, Outcome Roadmaps, and practical tools for restructuring organizations into modular value streams with clear ownership, Output to Outcome provides both the strategic framework and tactical playbook executives and technology leaders need to transform their organizations from output factories into outcome enginesbefore their competitors do.
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