People Skills
Book Details
Format
Paperback / Softback
ISBN-10
067162248X
ISBN-13
9780671622480
Publisher
Simon & Schuster
Imprint
Touchstone
Country of Manufacture
US
Country of Publication
GB
Publication Date
Jun 1st, 1986
Print length
272 Pages
Weight
216 grams
Dimensions
20.20 x 13.90 x 2.00 cms
Product Classification:
Personnel & human resources management
Ksh 2,350.00
Werezi Extended Catalogue
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People Skillsis a communication-skills handbook that can help you eliminate all communication problems.
Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.
Maybe a wall of silent resentment has shut you off from someone you love. Maybe you listen to an argument in which neither party seems to hear the other. Or maybe your mind drifts to other matters when people talk to you. People Skills is a communication skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these roadblocks damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
People Skills will show you:
-How to get your needs met using simple assertion techniques
-How body language often speaks louder than words
-How to use silence as a valuable communication tool
-How to de-escalate family disputes, lovers'' quarrels, and other heated arguments
Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
Maybe a wall of silent resentment has shut you off from someone you love. Maybe you listen to an argument in which neither party seems to hear the other. Or maybe your mind drifts to other matters when people talk to you. People Skills is a communication skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these roadblocks damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
People Skills will show you:
-How to get your needs met using simple assertion techniques
-How body language often speaks louder than words
-How to use silence as a valuable communication tool
-How to de-escalate family disputes, lovers'' quarrels, and other heated arguments
Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
Get People Skills by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Simon & Schuster and it has pages.
