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Perfect Phrases for Managers and Supervisors, Second Edition
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Perfect Phrases for Managers and Supervisors, Second Edition

Book Details

Format Paperback / Softback
ISBN-10 007174231X
ISBN-13 9780071742313
Publisher McGraw-Hill Education - Europe
Imprint McGraw-Hill Professional
Country of Manufacture US
Country of Publication GB
Publication Date Aug 16th, 2010
Print length 208 Pages
Weight 188 grams
Dimensions 20.30 x 12.90 x 1.30 cms
Product Classification: Management & management techniques
Ksh 1,800.00
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An updated and revised edition of one of our bestselling books in the series. Perfect Phrases for Managers and Supervisors helps readers do everything from setting a tone of mutual trust to conducting interviews and performance reviews to disciplining problem employees.

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

  • Setting a tone of mutual trust and respect
  • Dealing with difficult employees and delicate problems
  • Conducting interviews and performance reviews
  • Empowering your people
  • Disciplining workers or terminating employment

Get Perfect Phrases for Managers and Supervisors, Second Edition by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by McGraw-Hill Education - Europe and it has pages.

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