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Performance : The Dynamic of Results in Postsecondary Organizations

By: (Author) James Webb , (Author) Kathryn Thirolf , (Author) Nathan Harris , (Author) Richard L. Alfred

Re-Printing

Ksh 12,800.00

Format: Hardback or Cased Book

ISBN-10: 1442208333

ISBN-13: 9781442208339

Series: The ACE Series on Higher Education

Publisher: Bloomsbury Publishing Plc

Imprint: Rowman & Littlefield Publishers

Country of Manufacture: US

Country of Publication: GB

Publication Date: Jun 18th, 2012

Print length: 288 Pages

Weight: 590 grams

Dimensions (height x width x thickness): 16.50 x 23.70 x 3.00 cms

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  • Description

  • Reviews

This book views organizational performance through multiple lenses of objective, subjective, and cognitive perspectives. By looking at performance through the different domains, readers can best understand what colleges and universities do, how they are perceived, and what they must do to improve to meet the challenges of the 21st Century.
Understanding performance requires asking fundamental questions about the nature and purpose of an organization: What is its business? Whom does it serve? What do stakeholders want and expect? What do they get? How does the organization conceive of and measure results? How do stakeholders feel about results the organization is generating? Answers to these questions require a framework for analysis comprised of three essential ingredients: stakeholders, results and improvement strategies. Organizational performance is given segmental treatment in literature and research. Numerous articles and books have been written on related topics such as outcomes assessment, organizational effectiveness, and cost-benefit analysis, but each approaches the subject from a singular perspective. In this book, organizational performance is viewed through multiple lenses so that its different dimensions can be understood and appreciated. The view is broad and far-reaching in the beginning and specific toward the end, where actions organizations can take to improve performance are described. Recognizing that performance is context specific, colleges and universities are used in this book as the medium for examining performance. This book is written for current and future leaders in profit and non-profit organizations who find scholarly books unimaginative, protracted, and detached from practice. Senior executives, while familiar with many of the basic concepts, will find exceptions to current conceptions of organizational performance and practices used to measure and report performance. Performance: The Dynamic of Results in Postsecondary Organizations will be particularly useful to: college and university administrators; corporate executives and managers; managers in non-profit, policy making and advocacy organizations; graduate program faculty and students; and management consulting organizations.

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