Performance Management : Multidisciplinary Perspectives

A new look at performance management that goes beyond discipline approaches and explores how we might integrate thinking through inter-disciplinary research, informed by management practice. This impartial review traces the evolution of how performance is understood and comes from experts of over a dozen disciplines and sectors.

PART I: A MULTIDISCIPLINARY APPROACH TO PERFORMANCE MANAGEMENT Introduction and overview; J.Holloway & R.Thorpe The Characteristics of Performance Management Research - Implications and Challenges; R.Thorpe & T.Beasley Performance Management: A Framework for Analysis; D.Otley Currents and Controversies in Contemporary Performance Management; C.de Nahlik PART II: PERFORMANCE MANAGEMENT RESEARCH: CONTRIBUTIONS FROM DISCIPLINES AND DOMAINS Performance Management: An Occupational Psychology and Organizational Behaviour Perspective; A.Fearfull & G.P.Clarkson Taking a Human Resource Management Perspective on Performance Management; L.Houldsworth & S.Burkinshaw Performance Measurement and Performance Management: The Operations Management Perspective; D.Barnes & Z.Radnor Managing and Measuring Project Performance; D.Bryde, F.Lettice& M.Wickes Performance Management and Operational Research: A Marriage Made in Heaven?; P.Smith & M.Goddard Marketing and the Bottom Line: Assessing Marketing Performance; T.Ambler Open Performance Management: The Internet and Electronic Observability; S.Little An Accounting and Finance Perspective on Performance Measurement and Management; S.Brignall Measuring and Managing Intangible Assets; B.Marr Political Economy Perspectives on Performance Measurement; T.Bovaird Performance in Small Firms; R.Thorpe & J.Clarke Performance in the Public Services; R.Kerley Performance Management in the Voluntary Sector; S.A.Morton PART III:TOWARDS A MULTIDISCIPLINARY PERSPECTIVE ON PERFORMANCE MANAGEMENT Viewing Performance; R.Thorpe& J.Holloway Conclusions and Reflections; J.Holloway& R.Thorpe