Policy in Action : The Challenge of Service Delivery
Book Details
Format
Paperback / Softback
ISBN-10
1921410728
ISBN-13
9781921410727
Publisher
UNSW Press
Imprint
UNSW Press
Country of Manufacture
AU
Country of Publication
GB
Publication Date
Nov 1st, 2009
Print length
320 Pages
Weight
455 grams
Product Classification:
Central / national / federal government policiesCentral government policies
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Explores how public policy formulation changed and affected the design and delivery of government programs and services. This book presents descriptive accounts of how public services programs are designed and implemented in Australia and how they might be better managed.
Addressing the question of how public-policy formulation changed and affected the design and delivery of government programs and services in Australia, this analysis offers descriptive accounts of how public services programs are designed and implemented and how they might be better managed. Modern governments have undergone significant change during the past 30 years and such change has impacted the way governments structure their organizations, deliver services, and relate to their citizenry. Revealing the affects on Australian government, this study also compares both government and nongovernment services overseas.
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