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Principles of Total Quality

By: USA) Omachonu Florida Coral Gables Vincent K. (University of Miami (Author) , USA) Ross Boca Raton Joel E. (Florida Atlantic University (Author)

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Ksh 24,000.00

Format: Hardback or Cased Book

ISBN-13: 9781574443264

Publisher: Taylor & Francis Inc

Publication Date: May 27th, 2004

Dimension: 23.40 x 15.60 x 111.00 cms

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Quality has evolved from a concept into a strategy for long-term viability. This book explains this strategy for both the service and manufacturing sectors. It addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance.

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