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Profit at the Bottom of the Ladder

By: M.D. Heymann Jody (Author)

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Ksh 5,050.00

Format: Hardback or Cased Book

ISBN-13: 9781422123119

Publisher: Harvard Business Review Press

Publication Date: May 12th, 2010

Weight: 542 grams

Dimension: 23.90 x 19.00 x 2.60 cms

Category: Personnel & human resources management

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Most managers assume that surviving, especially in recessions, requires slashing wages, benefits, and other workforce expenses. And lowest-skilled workers are often viewed as the most expendable. This book overturns these assumptions. It demonstrates that lower-skilled employees in call centers, repair services, product assembly aren't expendable.

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