Quality Function Deployment : Integrating Customer Requirements into Product Design
by
Yoji Akao
Book Details
Format
Paperback / Softback
ISBN-10
1563273136
ISBN-13
9781563273131
Publisher
Taylor & Francis Inc
Imprint
Productivity Press
Country of Manufacture
US
Country of Publication
GB
Publication Date
Nov 3rd, 2004
Print length
392 Pages
Weight
1,010 grams
Dimensions
20.30 x 28.00 x 1.30 cms
Product Classification:
Production & quality control managementEngineering: generalOther manufacturing technologies
Ksh 17,200.00
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Written by the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement, this book provides a thorough grounding in how to implement QFD. Yoji Akao explains the concepts and methods of this remarkable systems engineering approach. He demonstrates use and promotion of quality deployment charts and quality control process charts with regard to pre-production, as well as reliability deployment. He covers QFD for the construction and service industries and for software development. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference for QFD implementation.
Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement. Use of the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.
In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.
It includes—
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