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Quality Improvement

By: USA) Roth Pennsylvania William (Kutztown University and DeSales University (Author)

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Ksh 25,200.00

Format: Hardback or Cased Book

ISBN-13: 9781574442366

Publisher: Taylor & Francis Inc

Publication Date: Dec 18th, 1998

Dimension: 22.90 x 15.20 x 56.70 cms

Category: Quality Assurance & Total Quality Management

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Explains the roots of quality improvement, and outlines the systems theory on which successful models must be built. This book balances theory and modeling with the details of real-life implementation and success. It explains why most quality improvement efforts have not been successful - and how a systemic approach can make a difference.

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