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Quality Management

By: Italy) Sartor Marco (University of Udine (Author) , Italy) Orzes Guido (Free University of Bozen-Bolzano (Author)

2 in stock

Ksh 9,600.00

Format: Paperback or Softback

ISBN-13: 9781787698048

Publisher: Emerald Publishing Limited

Publication Date: May 9th, 2019

Weight: 466 grams

Dimension: 15.20 x 22.80 x 1.80 cms

Category: Quality Assurance & Total Quality Management

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The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.

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