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Reference Assessment and Evaluation

By: Tom Diamond (Author) , Mark Sanders (Author)

Manufacture on Demand

Ksh 9,450.00

Format: Paperback or Softback

ISBN-13: 9780789031945

Publisher: Taylor & Francis Inc

Publication Date: Oct 12th, 2006

Category: Library & information services

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Offers librarians and administrators several ideas and methods to assess and evaluate reference service in various academic libraries. This book discusses case studies from various colleges and universities on issues such as virtual reference evaluation, merging reference desks, peer evaluations, library instruction, and staff development.

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