Say It Right the First Time
Book Details
Format
Paperback / Softback
ISBN-10
0071408614
ISBN-13
9780071408615
Publisher
McGraw-Hill Education - Europe
Imprint
McGraw-Hill Professional
Country of Manufacture
US
Country of Publication
GB
Publication Date
Apr 16th, 2003
Print length
304 Pages
Weight
412 grams
Dimensions
22.40 x 18.30 x 1.50 cms
Ksh 4,700.00
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Explains the communication principles that inspire people to perform at better levels. This book provides the communication skills needed to motivate people, move up the career ladder, and handle difficult situations. It also features insights into the emotional impact of words and how to use these "emotional triggers" to connect with others.
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