SERVICE AUTOMATION FOUNDATION COURSEWARE
Book Details
Format
Paperback / Softback
ISBN-10
9401802068
ISBN-13
9789401802062
Publisher
VAN HAREN PUBLISHING
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Feb 8th, 2018
Print length
147 Pages
Weight
506 grams
Dimensions
21.10 x 29.80 x 1.40 cms
Ksh 10,750.00
Publisher Out of Stock
0 in stock
Delivery Location
Delivery fee: Select location
Secure
Quality
Fast
The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.This 2 day course will give you deep insight into the concept of Service
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