Service Operations Management

Name: Service Operations Management
Brand: Arcler Press
SKU: 9781779563125
Price: 17300 KES
Availability: OutOfStock
ISBN: 9781779563125

Book Details

Format Paperback / softback

ISBN-10 1779563124

ISBN-13 9781779563125

Publisher Arcler Press

Imprint Delve Publishing

Country of Manufacture GB

Country of Publication GB

Publication Date Jun 17th, 2026

Print length 292 Pages

Product Classification: Hospitality and service industries Service industries

KSh 17,300.00

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Discover the essential principles behind managing service operations, delving into strategic service design, quality enhancement, capacity planning, and process improvement. It explores methods to tackle industry-specific challenges while boosting efficiency and customer satisfaction in diverse organizational settings.

Service Operations Management aims to introduce students to the principles and practices of managing service operations. Topics covered include service strategy, service design, service quality, capacity planning, and process improvement. The book provides a comprehensive overview of the operational challenges and strategies specific to service industries, equipping students with the skills to enhance service delivery and efficiency in various organizational settings.

Get Service Operations Management by Julie Ostmoe at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Arcler Press and it has 292 pages.