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Services Marketing: People, Technology, Strategy (Eighth Edition)
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Services Marketing: People, Technology, Strategy (Eighth Edition)

8 Revised edition

Book Details

Format Hardback or Cased Book
ISBN-10 1944659005
ISBN-13 9781944659004
Edition 8 Revised edition
Publisher World Scientific Publishing Co Inc (USA)
Imprint World Scientific Publishing Co Inc (USA)
Country of Manufacture US
Country of Publication GB
Publication Date Apr 11th, 2016
Print length 800 Pages
Weight 1,754 grams
Dimensions 22.00 x 28.20 x 2.80 cms
Product Classification: Sales & marketing
Ksh 13,450.00
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Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples.This textbook takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. Featuring cases and examples from all over the world, Services Marketing: People, Technology, Strategy is suitable for students who want to gain a wider managerial view of Services Marketing.
Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples.This textbook takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. Featuring cases and examples from all over the world, Services Marketing: People, Technology, Strategy is suitable for students who want to gain a wider managerial view of Services Marketing.

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