Serving Online Customers : Lessons for Libraries from the Business World

Name: Serving Online Customers
Brand: Bloomsbury Publishing Plc
SKU: 9780810887329
Price: 11700 KES
Availability: OutOfStock
ISBN: 9780810887329

by Donald A. Barclay

Book Details

Format Paperback / softback

ISBN-10 0810887320

ISBN-13 9780810887329

Publisher Bloomsbury Publishing Plc

Imprint Rowman & Littlefield

Country of Manufacture GB

Country of Publication GB

Publication Date Jul 23rd, 2014

Print length 232 Pages

Weight 358 grams

Dimensions 15.20 x 23.00 x 1.70 cms

Product Classification: Library, archive & information management Library, archive and information management IT, Internet & electronic resources in libraries IT, Internet and electronic resources in libraries

KSh 11,700.00

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To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.

Get Serving Online Customers by Donald A. Barclay at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Bloomsbury Publishing Plc and it has 232 pages.