Serving Online Customers : Lessons for Libraries from the Business World
Book Details
Format
Paperback / Softback
ISBN-10
0810887320
ISBN-13
9780810887329
Publisher
Bloomsbury Publishing Plc
Imprint
Rowman & Littlefield
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jul 23rd, 2014
Print length
232 Pages
Weight
358 grams
Dimensions
15.20 x 23.00 x 1.70 cms
Ksh 11,700.00
Manufactured on Demand
0 in stock
Delivery Location
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Secure
Quality
Fast
To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.
To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.
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