Serving Patrons with Disabilities : Perspectives and Insights from People with Disabilities
Book Details
Format
Paperback / Softback
ISBN-10
0838937314
ISBN-13
9780838937310
Publisher
American Library Association
Imprint
ALA Editions
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Feb 28th, 2023
Print length
88 Pages
Weight
177 grams
Dimensions
22.90 x 15.20 x 1.80 cms
Product Classification:
Library, archive & information managementLibrary, archive and information management
Ksh 5,750.00
Werezi Extended Catalogue
0 in stock
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Quality
Fast
Ensuring accessibility is more important than ever; however, answering questions of what needs to be done and why to make a library accessible can be an uncomfortable and daunting hurdle to true inclusion. This book is a safe, nonjudgmental tool for overcoming this awkwardness.
Ensuring accessibility is more important than ever; however, answering questions of what needs to be done and why to make a library accessible can be an uncomfortable and daunting hurdle to true inclusion. This book is a safe, nonjudgmental tool for overcoming this awkwardness, offering readers practical, to-the-point information and guidance that complies with the Americans with Disabilities Act (ADA). Its contributors showcase real-world stories and viewpoints that illustrate ways to provide excellent customer service and a safe environment to all patrons regardless of ability. Readers will learn about
- bridging the gap between people with disabilities and those without, through empathy, patience, and understanding;
- techniques for training staff and overcoming discomfort;
- making your library accessible for people with mobility issues;
- how to interact with and assist a person with limited sight or hearing;
- guidance for interacting with a service animal handler;
- advice on library programming for people with learning differences; and
- best practices for effective service to patrons who use a speech assistance device.
Get Serving Patrons with Disabilities by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by American Library Association and it has pages.
