Sharing Hidden Know-How : How Managers Solve Thorny Problems With the Knowledge Jam
by
Katrina Pugh
Book Details
Format
Hardback or Cased Book
Book Series
Jossey-Bass Leadership Series
ISBN-10
0470876816
ISBN-13
9780470876817
Publisher
John Wiley & Sons Inc
Imprint
Jossey-Bass Inc.,U.S.
Country of Manufacture
US
Country of Publication
GB
Publication Date
Apr 27th, 2011
Print length
272 Pages
Weight
474 grams
Dimensions
22.90 x 16.20 x 2.40 cms
Product Classification:
Knowledge management
Ksh 4,900.00
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To manage business operations let alone innovate amid frequent restructurings, outsourcings and retirements, leaders must quickly capitalize on hidden know-how (knowledge). That is, know-how that lives inside their organizations or networks in the teams, processes and experts that comprise them.
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