Standard Work for Lean Healthcare

Building on the success of companion volume Techniques for Coaching and Mentoring, this new volume from coaching gurus David Clutterbuck and David Megginson is a practical, pragmatic guide to the knowledge and techniques you need for successful coaching and mentoring.Rather than adopting a particular school of coaching or mentoring, the authors pick the best from a range of models and frameworks that have developed since the first book published to help you enrich your practice. Further Techniques also features a new structure to make it more reader-friendly, with Part 1 putting the techniques into context, Part 2 covering the frameworks in eight contributed chapters and Part 3 including broader chapters that focus in on techniques for the client, techniques for the coach/mentor and techniques for working on the relationship between coach/mentor and client.A selection of leading figures in the field contribute their techniques and models to the framework chapters in Part 2, taking you through the necessary principles and offering practical advice for newcomers and seasoned professionals alike.Offering a wide portfolio of approaches for helping and developing others, this book is an invaluable resource for all coaches and mentors and a must read for anyone wanting to learn more about one-to-one coaching and mentoring.Edited by David Megginson and David Clutterbuck. Contributors: Gladeana McMahon, Marion Gillie, Daniel Doherty, Megan Reitz, Alan Sieler, John Groom and Vivien Whitaker.

Proven to increase efficiencies in the manufacturing sector, Standard Work has become a key element in reducing process waste, ensuring patient safety, and improving healthcare services. Part of the Lean Tools for Healthcare Series, this reader-friendly book builds on the success of the bestselling, Standard Work for the Shopfloor.Standard Work for Lean Healthcare explains how to apply this powerful Lean tool to increase patient safety and reduce the cost of providing healthcare services. It illustrates how standardization can help you establish best practices for performing daily work and why it should be the cornerstone for all of your continuous improvement efforts. Presented in an easy-to-assimilate format, the book describes work in terms of cycle time, work in process, takt time, and layout. It also: Defines the key concepts of standard work and explores the essential elements of a continuous improvement cultureProvides detailed guidance through the process of creating, maintaining, and improving standardsIllustrates the application of standardization and standard work in healthcare with a range of examples Includes access to helpful websites and further reading on standardization, standard work, the 5S System, and Lean healthcareA joint effort between the Rona Consulting Group and Productivity Press, this book presents invaluable insights from pioneers in Lean thinking to help you avoid common mistakes that can lead to unnecessary wastes of time and resources. Each richly illustrated chapter includes a chapter summary, reflection questions, and margin assists that highlight key terms, how-to steps, and healthcare examples making this an essential resource for healthcare professionals starting out on their Lean journey.