Telecentres, Access, and Development : Experience and Lessons from Uganda and South Africa

Prelims (Contents, Acknowledgements, List of tables, List of figures, List of photos and boxes, Acronyms and other abbreviations, Executive Summary) 1. Introduction - Telecentres, Access and Development 2. Access Centres and South Africa''s Universal Access Policy 3. Uganda''s Experience with Shared Access Centres and Universal Access Policy 4. Start-up and Scalability of Access Centres 5. Local Livelihoods, Reach and Development Impact 6. Conclusions, Lessons and Research Directions Back Matter (Notes, Bibliography)

The book is based on a review of national policy and implementation strategies, case studies of community ICT-access centres, and an analysis of the links between national strategies and on-the-ground experiences from 1996 through 2003. Over 50 ICT-access centres, from both rural and urban settings, were reviewed. The executive summary presents a series of lessons and practical recommendations for policymakers.