Book Details
Format
Paperback / softback
Book Series
Management Shapers
ISBN-10
0852928653
ISBN-13
9780852928653
Edition
New
Publisher
Chartered Institute of Personnel & Development
Imprint
Chartered Institute of Personnel & Development
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Mar 1st, 2000
Print length
96 Pages
Weight
110 grams
Dimensions
19.50 x 12.70 x 0.90 cms
Product Classification:
Business communication & presentationOffice & workplace
KSh 1,250.00
Currently unavailable
0 in stock
Delivery Location
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Secure
Quality
Fast
Sets out simple principles and techniques to enhance your communication skills and ensure you make a positive impact on the telephone. this work provides practical guidance on: taking calls; making calls; using your voice, intonation and language to best effect; and listening attentively and knowing when to take the initiative.
Get Telephone Skills by Patrick Forsyth at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Chartered Institute of Personnel & Development and it has 96 pages.
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