The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide
Book Details
Format
Paperback / Softback
Book Series
Active Training Series
ISBN-10
0787973513
ISBN-13
9780787973513
Publisher
John Wiley & Sons Inc
Imprint
Pfeiffer
Country of Manufacture
US
Country of Publication
GB
Publication Date
Jan 7th, 2005
Print length
32 Pages
Weight
127 grams
Dimensions
27.90 x 21.60 x 0.40 cms
Product Classification:
Business & management
Ksh 3,400.00
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Aims to teach participants the skills they need to successfully resolve conflict and create win-win situations. This book shows how to: get tension right out on the table; figure out what's bothering the other person; and communicate the real, underlying concerns.
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