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The 9 Types of Difficult People: How to spot them and quickly improve working relationships
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The 9 Types of Difficult People: How to spot them and quickly improve working relationships

Book Details

Format Paperback / Softback
ISBN-10 1292726067
ISBN-13 9781292726069
Publisher Pearson Education Limited
Imprint Pearson Business
Country of Manufacture GB
Country of Publication GB
Publication Date Oct 17th, 2023
Print length 264 Pages
Weight 344 grams
Dimensions 13.80 x 21.60 x 1.90 cms
Ksh 3,000.00
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Discover how to identify the nine types of difficult people, what they do, and how to deal effectively with them.

This book is for anyone who has experienced a difficult person at work. Revealing the 9 different types of difficult people, there''s a quick quiz so you can work out the personality type you''re dealing with, and how to communicate with them effectively. 

  • Decode the warning signs through stories of each type
  • Discover practical tools and techniques for dealing with each type
  • Find short exercises to help you build the right mindset for success
  • Boost workplace relationships with videos and an online quiz

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