The Abusive Customer : Breaking the Silence Around Customers’ Aggressive Behavior
Book Details
Format
Hardback
ISBN-10
1032515066
ISBN-13
9781032515069
Publisher
Taylor & Francis Ltd
Imprint
Routledge
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Aug 18th, 2023
Print length
228 Pages
Weight
453 grams
KSh 30,950.00
Currently unavailable
0 in stock
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Quality
Fast
This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.
This book offers insights into the triggers of customer aggression against service employees, explores its consequences, and provides practical advice for handling abusive customers and mitigating the damage they inflict.
Get The Abusive Customer by Ivaylo Yorgov at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has 228 pages.
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