The Art of Benchmarking : An Analytical Guide to Methods and Applications for IT Management
2022 ed.
by
Martin Kutz
Book Details
Format
Paperback / Softback
Book Series
Contributions to Management Science
ISBN-10
3030905888
ISBN-13
9783030905880
Edition
2022 ed.
Publisher
Springer Nature Switzerland AG
Imprint
Springer Nature Switzerland AG
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Dec 9th, 2022
Print length
164 Pages
Product Classification:
Business mathematics & systemsOrganizational theory & behaviour
Ksh 19,800.00
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Benchmarking is considered a must for modern management. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.
Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the representation of benchmarking objects. Furthermore, it presents different methods from decision making and voting and their application to benchmarking. Finally, it discusses suitable features for different benchmarking objects. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.
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