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The Definitive Guide to Emergency Department Operational Improvement
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The Definitive Guide to Emergency Department Operational Improvement : Employing Lean Principles with Current ED Best Practices to Create the “No Wait” Department, Second Edition

Book Details

Format Hardback or Cased Book
ISBN-10 0367432331
ISBN-13 9780367432331
Publisher Taylor & Francis Ltd
Imprint CRC Press
Country of Manufacture GB
Country of Publication GB
Publication Date Dec 2nd, 2019
Print length 392 Pages
Weight 922 grams
Ksh 26,100.00
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This revised and updated book explores the academics behind managing the complex service environment that is the ED by combining applied management science and practical experiences to create a model of how to improve operations.

This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.


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