The First Helping Interview : Engaging the Client and Building Trust

This highly practical guide for both experienced and novice professionals and students reveals the steps involved in the crucial first meeting with a client. The authors approach the task of an initial interview by providing an overview of the therapeutic process and what to expect from clients. The book also explores the practical basics of therapy - counsellor-client roles, physical settings, communication dynamics, assessment and diagnosis, record-keeping, goals and contracts and trust-building. Individual chapters discuss specialist topics such as working with couples and families, the role of culture and ethnicity, when and how to refer clients with serious problems, and legal and ethical issues.

Providing a practical handbook for practitioners in the helping professions, The First Helping Interview is a highly useful, easy-to-understand guide for both experienced and novice practitioners that reveals the steps involved in the crucial first meeting with a client. The authors approach the task of an initial interview by providing an overview of what the therapeutic process is and what to expect from clients, both those who seek help voluntarily and those who are required to get help. The book also covers the practical basics of therapy--counselor/client roles, physical settings, communication dynamics, assessment and diagnosis, record keeping, goals and contracts, and trust building. Separate chapters discuss special topics such as working with couples and families, the role of culture and ethnicity, when and how to refer clients with serious problems, and legal and ethical issues. Although this book is general enough to be used by any practitioner, the authors pay particular attention to specific settings, such as child protective services, crisis intervention, and corrections. Social workers, marriage and family therapists, school counselors, psychiatric nurses, child welfare workers, and probation officers will appreciate this valuable, indispensable reference tool.