The Language of Service Encounters : A Pragmatic-Discursive Approach
Book Details
Format
Paperback / Softback
ISBN-10
1108718752
ISBN-13
9781108718752
Publisher
Cambridge University Press
Imprint
Cambridge University Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
May 16th, 2019
Print length
276 Pages
Weight
446 grams
Dimensions
15.30 x 22.70 x 2.20 cms
Product Classification:
Sociolinguistics
Ksh 5,950.00
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A comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, this book sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico.
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