The Managed Heart : Commercialization of Human Feeling
Book Details
Format
Paperback / Softback
ISBN-10
0520272943
ISBN-13
9780520272941
Publisher
University of California Press
Imprint
University of California Press
Country of Manufacture
US
Country of Publication
GB
Publication Date
Mar 31st, 2012
Print length
352 Pages
Weight
390 grams
Dimensions
20.80 x 14.00 x 2.10 cms
Product Classification:
Social interactionOccupational & industrial psychologyPsychology: emotions
Ksh 5,500.00
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In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors.
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