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The Nordstrom Way to Customer Experience Excellence

By: Washington) Spector Robert (Seattle (Author) , breAnne O. Reeves (Author)

2 in stock

Ksh 3,800.00

Format: Paperback or Softback

ISBN-13: 9781119375357

Publisher: John Wiley & Sons Inc

Publication Date: Nov 10th, 2017

Weight: 350 grams

Dimension: 21.30 x 27.50 x 2.60 cms

Category: BUSINESS & MANAGEMENT (Reserve KJ* codes for use with academic or specialist works and works for professionals. See VS* codes for personal careers advice, secrets of success, etc)

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The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service.

Get The Nordstrom Way to Customer Experience Excellence by Robert (Seattle, Washington) Spector at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by John Wiley & Sons Inc and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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