The Patient Paradigm Shifts : Profiling the New Healthcare Consumer
by
Judy L. Chan
Book Details
Format
Paperback / Softback
ISBN-10
1631574094
ISBN-13
9781631574092
Publisher
Business Expert Press
Imprint
Business Expert Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Sep 30th, 2016
Print length
248 Pages
Weight
340 grams
Dimensions
22.80 x 15.20 x 1.30 cms
Product Classification:
Insurance & actuarial studies
Ksh 3,500.00
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The mindset of the new patient-turned-consumer has fundamentally shifted and there is no looking back. Anyone connected to healthcare needs to learn the profiles of the new consumer, better understand their behaviors, and comprehend their expectations as customers who have a choice.
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