Book Details
Format
Paperback / Softback
ISBN-10
0071458271
ISBN-13
9780071458276
Edition
McGraw-Hill Pbk ed.
Publisher
McGraw-Hill Education - Europe
Imprint
McGraw-Hill Professional
Country of Manufacture
US
Country of Publication
GB
Publication Date
Jun 16th, 2005
Print length
336 Pages
Weight
444 grams
Dimensions
22.70 x 15.20 x 2.10 cms
Product Classification:
Business & management
Ksh 2,900.00
Publisher Out of Stock
0 in stock
Delivery Location
Delivery fee: Select location
Secure
Quality
Fast
Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.
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