Total Quality Management Text with cases
Book Details
Format
Paperback / Softback
ISBN-10
0750689250
ISBN-13
9780750689250
Publisher
Taylor & Francis Ltd
Imprint
Butterworth-Heinemann Ltd
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Nov 17th, 2002
Print length
352 Pages
Weight
657 grams
Product Classification:
Quality Assurance (QA) & Total Quality Management (TQM)Production & quality control management
Ksh 8,450.00
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First Published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
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