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Tourists’ Behaviors and Evaluations

By: (Edited by) Arch G. Woodside , (Edited by) Metin Kozak

Manufactured on Demand
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Ksh 17,650.00

Format: Hardback or Cased Book

ISBN-10: 1784411728

ISBN-13: 9781784411725

Series: Advances in Culture, Tourism and Hospitality Research

Publisher: Emerald Publishing Limited

Imprint: Emerald Group Publishing Limited

Country of Manufacture: GB

Country of Publication: GB

Publication Date: Jul 31st, 2014

Print length: 152 Pages

Weight: 366 grams

Dimensions (height x width x thickness): 23.70 x 15.20 x 1.60 cms

Product Classification: Tourism industry

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Volume 9, Tourists' and Customers' Behaviors and Evaluations, describes the benefits of taking a behaviorstoevaluations perspective in tourism and customer research. The thirteen papers in the volume include "the general theory of guest evaluations of service design/performances" by Woodside and Kozak

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