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Transactional Six Sigma and Lean Servicing

By: Betsi Harris Ehrlich (Author)

Manufacture on Demand

Ksh 25,200.00

Format: Hardback or Cased Book

ISBN-13: 9781574443257

Publisher: Taylor & Francis Inc

Publication Date: Jun 13th, 2002

Dimension: 23.40 x 15.60 x 59.00 cms

Category: Quality Assurance & Total Quality Management

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A 'how-to' book that serves as a practical guide for implementing Six Sigma and Lean Manufacturing methods in a transactional service oriented environment. It uses real case studies and examples to show how Six Sigma and Lean Servicing techniques have been implemented and proven effective in achieving substantial documented results.

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