Useful, Usable, Desirable : Applying User Experience Design to Your Library
Book Details
Format
Paperback / Softback
ISBN-10
0838912265
ISBN-13
9780838912263
Publisher
American Library Association
Imprint
ALA Editions
Country of Manufacture
US
Country of Publication
GB
Publication Date
Jun 30th, 2014
Print length
216 Pages
Weight
268 grams
Dimensions
23.10 x 15.20 x 1.10 cms
Product Classification:
Library & information servicesLibrary and information services
Ksh 9,350.00
Werezi Extended Catalogue
0 in stock
Delivery Location
Delivery fee: Select location
Secure
Quality
Fast
Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it's bound to wobble. This primer identifies 19 crucial touch points such as the library website, email, furniture, parking, events, and newsletters. The authors explain why each is important to your library's members and offer guidance on how to make improvements.
Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it''s bound to wobble. Every decision you make affects how people experience your library. In this useful primer, user experience (UX) librarians Schmidt and Etches identify 19 crucial touch points such as the library website, email, furniture, parking lot, events, and newsletters. They explain why each is important to your library''s members and offer guidance on how to make improvements. From library administrators to public relations and marketing staff, anyone concerned with how members experience your library will benefit from this book''s
- Coverage of the eight principles of library UX design, explaining how they can guide you to better serve your library''s members
- Advice on simple, structured ways to evaluate and improve aspects such as physical space, service points, policies and customer service, signage and way finding, online presence, and using the library
- Scorecard system for self evaluation, which includes methods for determining how much time, effort, and skill will be involved in getting optimum performance
Get Useful, Usable, Desirable by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by American Library Association and it has pages.
